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Service & Support
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Step 1, Installing the software |
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| Time Attendance System |
The BFLEX devices can work as Time Attendance System without
any other extra parts . It works stand alone.
And All the BFLEX devices can support communication to the PC
by RS232 or RS485 or TCPIP . So when you order the BFLEX, you
should confirm the config what you need.( some project will
not use TCPIP ,so you can order the device without TCPIP module
, it will save the cost for you) |
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| Access Controller System |
| All the BFLEX devices can support Access Controller
System. |
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About Software |
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We BFLEX developed the application software by ourselves since
10 years ago . What we can do more for you is on the customization
services.
So when you have any requirements, pls feel free to contact
with us. |
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FQA |
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| 1, The device can not work when plug in the power |
Firstly, you should check the adapter; the most
reason is on the power adapter.
If the power is right, please check the connector of the port.
If you check everything is ok, and the device still cannot work
or cannot be turned on, you can try to press the [POWER ON]
BUTTON, or the [RESET] BUTTON. |
| 2, The device has no response when the finger
press on the sensor |
| The most reason is that the finger is too cold
and too dryness. You should keep the finger wetness and warm.
Our biometrics arithmetic will verify only life finger. So if
the finger is too cold or too dryness, the system will match
it as the lifeless finger, so the device will has no response
when the finger is too cold or too dryness. And in the winter,
the weather is very cool and very dryness, so please keep the
finger warm and wetness, and then press your finger with more
little pressure, It will be ok. |
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